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FAQ
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Where are you located?Same Day Printing and Embroidery operates using a convenient centralized drop-off and pick-up location located at 44 Pine Knoll Dr, Ste J4, Greenville, SC, 29609. This allows us to serve and deliver customers fast and convenient service. This means that you can conveniently place your orders online or via email from the comfort of your home or office, and we will ensure your printing needs are met with the same dedication and professionalism, regardless of your location. While we do not have a physical walk-in storefront, our robust online platform is designed to provide a seamless and efficient printing experience, complete with fast turnaround times and exceptional customer support. Appointments are also available to discuss certain projects you may have.
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Can I supply my own garments?Yes, See either our Waiver and Pricing or Story Policy section for more information regarding customer supplied garments.
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Do you provide Same Day Service & what are the requirements?Yes, we provide Same Day Printing Service only if: Your design/artwork is in the correct printable format of: 300 dpi, high resolutions, png with a transparent background, preferable a vector file. Order must be submitted before noon. No more than 5 items or less. Yes, we provider Same Day Embroidery Service only for: Embroidery DST files no larger than 4x4. Order must be submitted before noon. No more than 5 items or less. Same Day Service DOES NOT APPLY to anything that has to be created from scratch, this also includes ANY WORDING or NAMES.
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Do you offer delivery service?Yes, we deliver up to a 25 mile radius, at a fee of .89 per mile.
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What are your hours at Same Day Printing & EMBR?At Same Day Printing and Embroidery, we understand the importance of accessibility and convenience for our customers. Our online print shop is available 24/7 to take your orders, ensuring you can place your print requests at any time that suits your schedule. However, our customer service team is available to assist you with any inquiries or support needs from Tuesday to Friday, 10 AM to 4:30 PM EST. This allows us to offer dedicated assistance and ensure your orders are processed efficiently and accurately.
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Can I supply my own garments for printing?Yes, you can certainly supply your own garments for printing. As a professional print shop, we understand that our customers may have specific preferences or existing inventory that they would like to use. When providing your own garments, please ensure that the items meet our material and quality guidelines to achieve the best printing results. We accept a variety of garments, including t-shirts, hoodies, and more, but they must be free of any dirt, treatments or coatings that could interfere with our printing process. When supplying your own garments, all customers are ask to sign a waiver form agree that they understand our policy and guidelines. Contact our customer service team for detailed specifications and to discuss your project requirements. Click here to sign and submit waiver form
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What are your prices?Our pricing for services varies based on several factors including the type and quantity of items, the complexity of the design, and the turnaround time required. For printing, we offer competitive rates per unit, which improve with larger volume orders. For custom embroidery, we offer lower rates with a minimum of twelve garments, for standard logos or text embroidery. Higher rates will apply to order under twelve. We also provide detailed quotes based on specific customer requirements and design intricacies. To get an accurate price for your particular project, please visit our website and use our instant quote form, to contact our customer service team directly. Our commitment is to provide high-quality, affordable, and fast services to meet all your printing and embroidery needs.
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